Policy

Privacy Policy

Academic Teacher treats student enquiries confidentially and collects only the information needed to review, quote for, deliver and manage academic support requests.

Information we collect

We may collect your name, email address, phone or WhatsApp number if provided, subject area, academic level, assignment brief, word count, deadline, referencing style, uploaded or emailed files, messages, amendment notes, official feedback shared by you and payment records if payment processing is added later.

How we collect information

Information may be collected through the enquiry form, email, WhatsApp or direct communication, uploaded briefs and files, cookies, analytics tools and any documents you choose to share for review.

Why we use it

We use information to review your brief, prepare a quote, match the right support route, deliver the agreed service, manage communication, handle amendments or refund reviews, maintain security and improve the website.

Who we share it with

Information is shared only where necessary with people involved in reviewing, quoting for or supporting the task. If online payments are introduced, payment providers may process payment information. Information may also be disclosed where legally required or needed for compliance, dispute handling or fraud prevention.

How long we keep it

Enquiries may be retained for up to 12 months unless deletion is requested earlier and no legitimate reason requires retention. Completed project records may be retained for 3-6 years where needed for accounting, dispute, legal or compliance reasons. Marketing preferences are retained until you unsubscribe or withdraw consent.

Your rights

Where legally applicable, you may request access to your personal information, correction of inaccurate information, deletion, restriction, objection to processing or withdrawal of consent for optional communications.

Security

Academic Teacher uses reasonable technical and organisational measures to protect enquiries and files, including restricted access and careful handling of shared documents. No online transmission is completely risk-free, so students should avoid sending unnecessary sensitive personal information.

Payment information

Academic Teacher does not currently collect card details directly through the website. If online payments are introduced, payment information will be processed by trusted third-party payment providers and not stored directly by Academic Teacher.

No selling of data

Academic Teacher does not sell student data, publish enquiry details or use student files publicly.

Privacy contact

For any data access, correction or deletion requests, contact us at info@academicteacher.co.uk.